Shipping policy
Last updated: January 5, 2026
Overview
Wasq ships sports products, apparel, and accessories worldwide. The following Shipping Policy explains our shipping methods, delivery times, costs, and responsibilities. Please read carefully before placing an order.
Processing Time
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Orders are usually processed within 24–48 hours after payment is confirmed.
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Orders placed on weekends or holidays will be processed on the next business day.
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Processing time may be longer during peak seasons or promotional periods.
Shipping Methods & Delivery Times
We offer different shipping options depending on your location. Delivery times are estimates and may vary due to carrier delays, customs, or other unforeseen events.
Worldwide Shipping:
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Standard Shipping: 7–11 business days
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Express Shipping: 3–5 business days
Delivery times do not include processing time.
Shipping Costs
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Shipping costs are calculated at checkout based on your location, shipping method, and order weight.
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We may offer free shipping promotions from time to time.
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Customers are responsible for any customs duties, import taxes, or fees that may apply to international orders.
Order Tracking
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Once your order is shipped, you will receive a tracking number via email.
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Tracking may take 24–48 hours to update in the carrier’s system.
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You are responsible for providing accurate shipping information; we are not responsible for delays caused by incorrect addresses.
Lost, Stolen, or Damaged Packages
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Wasq is not responsible for lost or stolen packages once they are marked as delivered by the carrier.
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If your order arrives damaged, please contact us within 48 hours of delivery with photos and a description of the damage. We will work with you to replace or refund the item.
Address Changes & Delivery Issues
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Please ensure your shipping address is correct at the time of purchase.
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We are not responsible for orders shipped to incorrect addresses provided by the customer.
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For delivery issues, contact our support team at support@wasq.shop.
Contact Us
For any questions regarding shipping, please contact us at:
Email: support@wasq.shop